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Customer Support Engineer Interview Questions
1,131 customer support engineer interview questions shared by candidates
Since its a thermal engineering company, most of the questions were from refrigeration and thermodynamics.
1¿Cómo manejas un problema técnico que no puedes resolver inmediatamente? 2¿Qué herramientas de soporte técnico has utilizado en el pasado? 3Describe una situación en la que hayas lidiado con un cliente difícil. ¿Cómo lo manejaste?
Networking related and Remote Troubleshooting
The customer says that the computer crashes frequently throughout the day. How do you troubleshoot it?
If the server does not power on, what is the first thing you should check?
How do you handle difficult people?
What's is the osi model
How much exposure do you have on collaboration?
Can you describe RIP routing protocol?
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