Customer Support Representative Interview Questions

2,429 customer support representative interview questions shared by candidates

The most difficult question for me was about my weaknesses as an employee. I also had to list some of my strengths as well. Another question I was asked was why did I want to work for UPS. I suggest preparing a good answer for this question by researching the company a bit.
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Customer Support Representative II

Interviewed at UPS

3.4
Jul 12, 2014

The most difficult question for me was about my weaknesses as an employee. I also had to list some of my strengths as well. Another question I was asked was why did I want to work for UPS. I suggest preparing a good answer for this question by researching the company a bit.

We discussed my background and expectations from my future company. Also, talked about complicated cases I had in my experience. In addition, the Team Leader asked me to do a typing test and find answers/compose replies to users.
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Customer Support Representative

Interviewed at Preply

3.9
Dec 4, 2021

We discussed my background and expectations from my future company. Also, talked about complicated cases I had in my experience. In addition, the Team Leader asked me to do a typing test and find answers/compose replies to users.

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