did i trust in my own capacity to make wave move forward
Customer Support Representative Interview Questions
2,429 customer support representative interview questions shared by candidates
what's wave vision and objectives? present yoursef in french and english. why Wave? and why should they shoose me?
They asked me to present myself.
Ce que j'ai fait à l'université et mon niveau
1. Who i am 2. Why i chose Wave 3. Which Wave core values i relate with most 4. What qualities suite the job i applied for 5. How i handle clients and fellow employees
I have been asked about my professional and life experiences as a Customers Support Representative.
what are tasks you have handled in previous similar jobs
The most difficult question for me was about my weaknesses as an employee. I also had to list some of my strengths as well. Another question I was asked was why did I want to work for UPS. I suggest preparing a good answer for this question by researching the company a bit.
What does amazing customer service mean to you and how can it be achieved?
We discussed my background and expectations from my future company. Also, talked about complicated cases I had in my experience. In addition, the Team Leader asked me to do a typing test and find answers/compose replies to users.
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