I was asked about the volume of tickets I worked on per day. And if my previous company had SLA's
Customer Support Representative Interview Questions
2,430 customer support representative interview questions shared by candidates
Explain a time when you were required to upsell and were unable to do so. And what did you do instead?
Why Amazon ?
Just the part of selling and the handling of irate customers.
What is the most interesting thing about myself
If you had to use one word to describe yourself, what would it be?
How does a modem and router work?
What does above and beyond mean to you
How have you gone beyond expectations for a customer?
Please complete this take home test. It was crafting a response to 4 support tickets
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