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Customer Support Representative Interview Questions
2,429 customer support representative interview questions shared by candidates
Any questions?
how you would handle a challenging situation
What is your motivation to get the position?
How do you find the storage on a mobile phone(android)?
Why are you a good fit for this role?
Seems they are more interested in getting an impression of a person, who is going to communicate with the customers. The first interview included a chat with a hypothetic "customer", who was begging to give him some epic item for free and so on. You will definitely get a question of a sort: "you have a call from a customer, she is crying because she disenchanted her sword" or "the customer calls you and he is really angry, what will you do to calm him down?"
Tell me about an experience you've had explaining a difficult concept to someone.
Tell me about yourself and where did you belongs to?
How do you handle an angry customer?
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