your resume shows that you are an experienced tech person, while the job is in the commerce part of support escalation, why did you apply for that one?
Escalation Representative Interview Questions
493 escalation representative interview questions shared by candidates
What are some of the challenges you have faced in previous roles, and how did you approach them/overcome them?
1. strong at ? weak at ? 2. background introduction 3. If good at communication. 4. Willing to take challenge? 5. How to do team work.
Question: Tell me about yourself
How to troubleshoot connectivity in Azure
- AAD connect issues and troubleshooting - Sync issues for AAD and AD - Exchange questions - ADFS scenarios with O365 - O365 identity Questions
I was asked questions based on Kubernetes, Docker and Linux. In managerial round, I was asked questions based on various scenarios during my tenure in previous organizations and customer handling.
Given this is the very top tier support, customers expect you to be a SME on everything so how would you cover your lack of knowledge
Why work with Tableau and other behavioural type questions.
Why do you feel like you are the right person for the job?
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