Technical IT support interview questions. What is one of the latest Computer Processors (CPU)? ... What does USB stand for? ... Which desktop operating systems are you familiar with? ... What are the disadvantages of using imaging software? ... Define Hard-Disk Partitions. ... What is the difference between RAM and ROM?
I have an interview with them soon, so I hope I do well!
Offer a response to dealing with a difficult customer.
Go to X website and provide me with an answer to question Y. (such as going to a weather website and finding the temperature of a certain location).
6) Are you ok with making $9/hr to start, then $9.25/hr after 3 months?
Name a time you had to help a customer and either resolve their issue with the product, or help them find a different product
Tell me about yourself. Its scenario based
Not really relevant to the position but as all they asked about how I would handle an angry customer. Unfortunately, the record button did not record.
Name a time you had to handle something difficult that was out of your control and how did you resolve it
What do you consider your biggest weakness?
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