What is your greatest weakness?
Guest Services Representative Interview Questions
1,263 guest services representative interview questions shared by candidates
On the first interview, two questions were asked: why do you wanna work for Disney? Have you ever been in a situation where someone was unhappy, and how did you handle it? The second interview, was a Group interview. I interviewed with two other individuals interviewing for the same position. Two questions were asked: number one, name a time where you went out of your way to help turn around a bad situation to a good situation, and what was the outcome? Number two: Why do you feel this position would be a good fit for you?
What experience do you have in live events and marketing
Standard customer service questions, etc
Are you analytical?
What do you believe would be your biggest challenge if you were to take on this role?
What does the mission of Disney mean to you?
Basic customer service questions were asked.
Tell me about a time when ....
They asked me how I handled a challeninging interaction with a customer at a previous job
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