Guest Services Representative Interview Questions

1,263 guest services representative interview questions shared by candidates

The questions they ask are, what is your previous experience try and point out anything experience that would relate to what you would be doing at Virgin. they will also ask why Virgin over any other Airline? what is your strength and they will ask how could that be used within the role at Virgin. A time you had to deal with a difficult customer and what you did to solve the problem, a time you went out of your way for someone.
avatar

Guest Services

Interviewed at Virgin Australia

3.4
Jun 11, 2015

The questions they ask are, what is your previous experience try and point out anything experience that would relate to what you would be doing at Virgin. they will also ask why Virgin over any other Airline? what is your strength and they will ask how could that be used within the role at Virgin. A time you had to deal with a difficult customer and what you did to solve the problem, a time you went out of your way for someone.

The hiring process was a on line application. Set up a personal interview with store manager. Then do a short test, and a drug test A questions was: How do you handle difficult situations? How do you calm down an angry customer. How do you make them feel good and happy at the end?
avatar

Guest Services

Interviewed at Fry's Food

2.9
Feb 1, 2017

The hiring process was a on line application. Set up a personal interview with store manager. Then do a short test, and a drug test A questions was: How do you handle difficult situations? How do you calm down an angry customer. How do you make them feel good and happy at the end?

The interviewer, who was wearing a suit, asked a question about my education. "Where," he asked, "did you go to high school?", It seemed like a relevant question, as I had just told him I had graduated. From high school, I mean.
avatar

Guest Services

Interviewed at Busch Gardens

3.2
Jun 27, 2019

The interviewer, who was wearing a suit, asked a question about my education. "Where," he asked, "did you go to high school?", It seemed like a relevant question, as I had just told him I had graduated. From high school, I mean.

Viewing 251 - 260 interview questions

Glassdoor has 1,263 interview questions and reports from Guest services representative interviews. Prepare for your interview. Get hired. Love your job.