There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know how to google and are going to be at work on time. The interviews were more of a tell me about your resume, certifications, and class work. When talking with the supervisor we discussed phone operating systems and why we disliked one or preferred another.
Help Desk Associate Interview Questions
3,951 help desk associate interview questions shared by candidates
Why are you a good fit?
My experience with customer care
What kind of system did I use in my previous company?
if i knew about basic computer skills
How do you handle a frustrated client?
How would I deploy Windows 10 to ~130 Windows 7 user, local and remote?
Why would you like to work in this role?
They asked multiple questions, covering remote technology, AD and more
Do i know how to install application on a system
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