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Incident Interview Questions
784 incident interview questions shared by candidates
name a time you had a anger customer and what did you do?
How do you assess the priority of an incident?
I was asked to describe my (then)current job responsibilities(incident manager) and questions were asked on that.
When are you available for an interview?
They asked things relevant to the job. I don't remember the specific questions but they were what you would expect.
Basic ITIL incident management questions and your previous job role. Also few sceanario based questions to check your problem solving skills, leadership and management.
Asked process related questions Situational basic questions as what is incident or major incident Metrics to define an incident as major incident
Do you know what this position entails?
Parlez moi de vous? Quelles sont vos qualités au seun d’une equipe?
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