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Information Technology Help Desk Interview Questions
1,708 information technology help desk interview questions shared by candidates
What was your previous job and what were your responsibilities
Previous experience, how to resolve the certain issue related to Windows, printers and general support
How do you handle priorities? For example: If an executive calls in asking for a new mouse/keyboard or their email is not working and then you receive another call that a critical server went down at another location, how do you handle this situation?
Do you know how to power on a computer?
How many years experience
what is your expectations about the job
They ask about my experience and my working time.
Why is my Outlook offline?
Describe a time where you went above and beyond to give the customer what they wanted.
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