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It Desktop Support Technician Interview Questions
2,462 it desktop support technician interview questions shared by candidates
What are some ways in which you would like to expand and grow your skills?
Tell us about your previous support experince.
How would you respond to a coworker who is calling late at night and they are having IT trouble? They are very upset because something isn't working they are crying because maybe they just lost a client or its a very hard night. How would you respond to them?
What is re-imaging? How to fix an audio visual?
If an important client of any role or position calls in and reaches your phone line in your given position, and previous co-workers have tried to assist but were unable to, how would you go about taking the tricky situation and resolving the issue with this troubled customer?
Do you have experience with wireless networks.
If someone has an issue that you have never seen before and you are the only one available at the time, what do you do?
Asked about customer service experience.
What personalities do you work best with?
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