L1 Support Interview Questions

753 l1 support interview questions shared by candidates

Very basic questions. They basically want to make sure you have the right computer set up in a quiet environment so know what computer you have and program versions. Hardest question was tell me about a time when you had to resolve a customer concern.
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Tech Support Representative L1

Interviewed at OneSupport

3
Sep 14, 2012

Very basic questions. They basically want to make sure you have the right computer set up in a quiet environment so know what computer you have and program versions. Hardest question was tell me about a time when you had to resolve a customer concern.

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