How would you deal with a member of the association on the phone who is upset with the job you're doing and is being aggressive and rude?
Member Services Representative Interview Questions
741 member services representative interview questions shared by candidates
Describe a time you had to deal with a difficult customer.
Do you have transportation to and from work?
Are you familiar with MS PowerPoint?
Tell us about a time where you went above and beyond.
Why would you like to work for AAA? How did you hear about AAA? What type of sales experience? Are you self motivated ?
If you were an animal inside the Aquarium what would it be?
Tell me about a time you've dealt with unhappy people and how you handled it. What is something your boss would tell you to improve on?
Have you ever had to deal with an unhappy customer?
About previous experience and what I would do in certain situations, as well as what the company provides
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