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Operations Manager Interview Questions

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Operations Manager Interview Questions

Werkgevers zoeken operations managers met de leiderschapsvaardigheden, managementvaardigheden en sociale vaardigheden die nodig zijn voor een doeltreffend beheer van dagelijkse werkzaamheden, het beoordelen van operationele kosten en nemen van beslissingen over personeel. Bereid u erop voor uw managementstijl te bespreken, evenals uw ervaring met het omgaan met conflicten en het motiveren van teams zodat deadlines worden gehaald. Bereid u daarnaast voor op het beantwoorden van vragen over operationele activiteiten, zoals de manier waarop u processen zou verbeteren teneinde de kosten omlaag te brengen. Een bachelorgraad in management of een vergelijkbaar vakgebied is vereist, waarbij een master ideaal is.

Meest gestelde sollicitatievragen voor een operations manager (M/V/X) en hoe te antwoorden

Question 1

Vraag 1: Welke vaardigheden zijn volgens u noodzakelijk om te kunnen slagen in deze functie?

How to answer
Zo antwoordt u: Leiderschap, communicatie, snel denken en probleemoplossing zijn enkele voor de hand liggende voorbeelden. Beschrijf uw vaardigheden op dit vlak en de manier waarop u ze hebt ingezet om veranderingen te beheren en om te gaan met alle niveaus binnen de organisatie. Het is belangrijk om de nadruk te leggen op hoe succesvol u was in de functie.
Question 2

Vraag 2: Noem enkele taken die u als operations manager hebt uitgevoerd?

How to answer
Zo antwoordt u: Een operations manager heeft veel taken, dus kies er enkele uit uw loopbaan waarvan u vindt dat ze opvallend zijn. Voorbeelden zijn onder meer het aannemen, opleiden en leiding geven aan werknemers, toezicht houden op aanvragen voor kwaliteitsbewaking, strategische procesverbeteringen en toezicht houden op crediteuren en debiteuren. Geef prioriteit aan taken die staan vermeld in de functiebeschrijving.
Question 3

Vraag 3: Hoe gaat u om met budgetplanning, stapsgewijs?

How to answer
Zo antwoordt u: Hoewel dit een gedetailleerd antwoord vereist, moet u het kort houden. Beschrijf de budgetteringsmodellen die u gebruikt (statisch, nulbasis, flexibel, enz.) en hoe u deze inzet om schattingen te maken van uitgaven, verkopen, kasstromen en vervanging van activa.

19,274 operations manager interview questions shared by candidates

From the in-person panel interviews: - Uber is opening up a city remotely (i.e. Milwaukee will be operated out of Chicago). How would you make the drivers in Milwaukee feel equal to the drivers in Chicago. This was maybe the worst, most vague question of them all. - Uber drops you in a new market (i.e. Oklahoma City) and says you have two weeks until we open here - go! What do you do? - Say an Uber black car driver makes $30/ride with a 20% commission. How do you convince him to upgrade to a new made up service UberSuper with a 25% commission? What costs will the driver incur in upgrading. How much more will he have to make each week, etc. Note: it's not enough to just walk them through mentally how you'd do this, be prepared to do the math on the fly. Very annoying. - An Uber competitor opens in your city with unlimited cash capital, if you were them how would you steal Uber's customers? If you were Uber how would you convince drivers not to leave?
avatar

Operations and Logistics Manager

Interviewed at Uber

3.7★
Mar 13, 2014

From the in-person panel interviews: - Uber is opening up a city remotely (i.e. Milwaukee will be operated out of Chicago). How would you make the drivers in Milwaukee feel equal to the drivers in Chicago. This was maybe the worst, most vague question of them all. - Uber drops you in a new market (i.e. Oklahoma City) and says you have two weeks until we open here - go! What do you do? - Say an Uber black car driver makes $30/ride with a 20% commission. How do you convince him to upgrade to a new made up service UberSuper with a 25% commission? What costs will the driver incur in upgrading. How much more will he have to make each week, etc. Note: it's not enough to just walk them through mentally how you'd do this, be prepared to do the math on the fly. Very annoying. - An Uber competitor opens in your city with unlimited cash capital, if you were them how would you steal Uber's customers? If you were Uber how would you convince drivers not to leave?

Behavioral based questions were easy to prepare for. Amazon prefers the STAR (situation, task, action, result) method to answer. Would suggestion preparing for the math flow question. I was asked the following: You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?
avatar

Operations Manager

Interviewed at Amazon

3.5★
Aug 20, 2013

Behavioral based questions were easy to prepare for. Amazon prefers the STAR (situation, task, action, result) method to answer. Would suggestion preparing for the math flow question. I was asked the following: You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?

100 drivers apply to uber to be a driver. X percent does not have city knowledge, y of them miss their screening meetings, z of them did not passed background check and can apply in 6 months etc etc.. Base on listed constraints, how many of them can start with Uber?
avatar

Operations and Logistics Manager

Interviewed at Uber

3.7★
Apr 27, 2015

100 drivers apply to uber to be a driver. X percent does not have city knowledge, y of them miss their screening meetings, z of them did not passed background check and can apply in 6 months etc etc.. Base on listed constraints, how many of them can start with Uber?

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