They asked about the customer service experience
Professional Services Engineer Interview Questions
1,853 professional services engineer interview questions shared by candidates
If you were trying to reach a website and it does not load on one browser but does in others how would you troubleshoot this?
Describe your approach to customer service- what are two or three things you strive for when you are assisting a client?
Not difficult. Ask about how to deal with an irate customer or if you've ever had to deal with one. Just be positive, smile, and don't be nervous. Also asked what my major in college was and what I want to do after college.
Tell me about a time you had a stressful work situation and how did you resolve it?
How do you perform a CS DR backup?
They asked a lot about personal and professional experiences you've encountered.
Why Gong? Why Now? Describe your experience working cross-functionally. Describe your career aspirations / goals. What does "a good culture" look like to you? What would be your 30, 60, 90 day plan in this role? How would you measure your own success in this role? How would your co-workers describe you?
Find mid point of a doubly linked list?
4. Tell us about a time you had a problem and had to come to a solution
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