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Receptionist Interview Questions

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Receptionist Interview Questions

Van receptionisten wordt gevraagd een aantal administratieve taken op kantoor uit te voeren, waaronder telefoontjes beantwoorden, afspraken inplannen en persoonlijk contact met klanten. Werkgevers zijn op zoek naar kandidaten met uitstekende organisatorische vaardigheden en een positieve, hulpvaardige houding op de werkplek. Tijdens een sollicitatiegesprek wordt u mogelijk gevraagd naar uw ervaring met boekhouden of plannen. Zorg ervoor dat u voorbeelden kunt geven van gevallen waarin u een teleurgestelde klant tevreden stelde of een probleem in de planning oploste.

Meest gestelde sollicitatievragen voor een receptionist (M/V/X) en hoe te antwoorden

Question 1

Vraag 1: Hoe houdt u het tempo van een snelle werkomgeving bij?

How to answer
Zo antwoordt u: De vragensteller vraagt u of u een drukke werkomgeving aankunt. Wanneer u deze vraag wordt gesteld, zorg er dan voor dat u de vaardigheden noemt die u nodig hebt om het hoge tempo bij te houden, zoals multitasken, georganiseerd blijven en helder communiceren.
Question 2

Vraag 2: Hoe gaat u om met een lastige klant?

How to answer
Zo antwoordt u: Als de vragensteller vraagt hoe u omgaat met een lastige klant, wil hij of zij weten of u professioneel kunt blijven in gespannen situaties. Leg in het antwoord op deze vraag uit wat u zou doen om vriendelijk en respectvol te blijven als u een moeilijke klant helpt.
Question 3

Vraag 3: Wat zijn de belangrijkste eigenschappen die een receptionist moet hebben?

How to answer
Zo antwoordt u: Verwijs bij het beantwoorden van deze vraag naar de functiebeschrijving. In de functiebeschrijving staat waarschijnlijk dat organisatietalent vereist is, dus zorg ervoor dat u zaken als strategisch plannen, oog voor detail en timemanagement in uw antwoord verwerkt.

12,816 receptionist interview questions shared by candidates

Was asked numerous questions: Alright first set of questions. What does a company owe its employees? What other companies are you interviewing with? -I believe a company owes its employees Gratitude and Appreciation. I am currently not interviewing with any other Companies at this time. Are you currently employed? How many hours do you intend to dedicate to this job position if hired? -I am not currently employed and intend to dedicate my full 8 hour day to this position if hired. What qualities do you look for in a boss and What motivates you to do your best on the job? Do you have any QuickBooks experience & why do you want to work for this company? What is your clerical speed(WPM)? -I look for strong leadership qualities, considerate, helpful/mentor type. I believe that hard work and dedication everyday motivates me to do my best. I have very little QuickBooks experience it has been a few years since I have used the program. I believe I would be a great fit for this company, I have 9 years of data entry experience and working with spreadsheets, data, financial figures/budgets. My clerical speed is 72WPM
avatar

Receptionist/Data Entry Representative

Interviewed at Prysmian

3.7★
Aug 10, 2017

Was asked numerous questions: Alright first set of questions. What does a company owe its employees? What other companies are you interviewing with? -I believe a company owes its employees Gratitude and Appreciation. I am currently not interviewing with any other Companies at this time. Are you currently employed? How many hours do you intend to dedicate to this job position if hired? -I am not currently employed and intend to dedicate my full 8 hour day to this position if hired. What qualities do you look for in a boss and What motivates you to do your best on the job? Do you have any QuickBooks experience & why do you want to work for this company? What is your clerical speed(WPM)? -I look for strong leadership qualities, considerate, helpful/mentor type. I believe that hard work and dedication everyday motivates me to do my best. I have very little QuickBooks experience it has been a few years since I have used the program. I believe I would be a great fit for this company, I have 9 years of data entry experience and working with spreadsheets, data, financial figures/budgets. My clerical speed is 72WPM

He gave me a word problem regarding the square feet of a building and a room and told me to figure it out. He also asked me how to copy and paste. When I gave him my answers, he then told me to explain how I got my answers. I asked his if he reviewed my resume but he ended the interview and told me good luck finding my way home.
avatar

Receptionist

Interviewed at Creekview Realty

3.2★
Feb 28, 2017

He gave me a word problem regarding the square feet of a building and a room and told me to figure it out. He also asked me how to copy and paste. When I gave him my answers, he then told me to explain how I got my answers. I asked his if he reviewed my resume but he ended the interview and told me good luck finding my way home.

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