You are in charge of customer care at Electrochoc, a modern electricity supplier. Mr. Smith called to tell you that he has paid £30 more than what he usually pays for his bills. After doing your research, you realize that there is a billing error and you refund him the £30. Leave a 45s message to the customer, informing him of the refund, and apologise.
Explain a time you had to work as a member of a team
How would you handle an up-happy client? What was a difficult situation you encountered while working and how did you handle it?
How did I manage risks and dependencies for major programs?
What strategy do you use to make a sale
Could you improve on the complexity of your programming solution (i.e. big-O notation)
I never interviewed...but wanted to share this experience. Do not trust that the postings are accurate.
Can you tell me about a difficult situation at work? How did resolve the situation?
What have you done outside of your normal responsibilities at work to help the team?
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