There were no unexpected questions during my interview, but I expect that is more because of my tenure with the company. Also I had worked extensively with people in that organization and the hiring manager was able to ask around about me before the interview. Your mileage may vary. Again, it depends on how much knowledge you have of Avaya systems. If you have none, it isn't much of and issue. Expect more questions around how you would handle certain customer scenarios and generic telecom and networking questions.
Senior Customer Support Engineer Interview Questions
36 senior customer support engineer interview questions shared by candidates
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Q: What do you know about Celonis?
1. An AI chat about your experience. 2. Cognitive Tests: What number next in this sequence....
The recruiter asked normal behavioral questions and then some . 1. Why Docusign 2. Why are you leaving the current role . 3. Whats your biggest achievement in the last few years
Concentrate on getting basics correct. Do not beat around the bush if you don't know something.
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