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Senior Technical Support Interview Questions
601 senior technical support interview questions shared by candidates
Introduce your self and project details
What about you? How to find the ip address in windows?
Give an example when you have to explain steps to a person but they couldn't see you. Give an example of how you handled a difficult customer. Can you explain a time when you have to implement a change for the company.
Basic unix, basic networking concepts like telnet and ping, a database error
Explain how the internet works to someone who has never heard of it.
How do you debug a slow SQL query?
what do you know about iptv
blah blah
HR Round: Why are you interested in working at BETSOL? How do you handle team conflicts? Technical Round: How would you troubleshoot a VPN issue? What’s your experience with AWS or VMware? Operations Round: How do you manage multiple support tickets? How do you handle escalations when an issue isn't resolved?
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