Not a question, but the role playing could kind of catch you off guard.
Service Associate Interview Questions
13,160 service associate interview questions shared by candidates
On a scale of 1 to 5, what is your experience with Microsoft Excel?
Why do you want to work at H-E-B?
The most difficult question, at the time, was when they had asked me, "What would you do if you noticed that an associate is rude when dealing with a customer?".
How would you deal with a customer in need ?
What's your favorite feature about the Phreesia product?
How to handle conflict and/or difficult customer
Why do you want to work at the Home Depot?
Why do you want to work here?
Imagine you are working in the lumber department on a busy Saturday, and a customer comes forward to ask you what materials are needed to build a deck. After about 30 minutes of discussion, the customer says he is going to leave. What would you do to keep the customer's attention and try to make a sale?
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