How long does the test take? The tests last about 40 minutes, however, no questions are answered by the Instructors during testing. They usually only have a small number of positions to fill, (approximately six), and those who finish testing first are hired first.
No questions were really given except for whether my contact info and job position applied for was correct.
Only two questions: Has there been a situation where you've had to follow company rules and regulations.. did you feel you could have done this any better? A time where you exceeded customer expectation? An exercise to pick out a list of items with NO mistakes.
One time you overcame a challenge
Questions were all associated with their values
Why Tesco?
Describe a time when a customer made a complaint and how you dealt with it
Why did you want to work at hy-vee
Lots of customer service questions
Why do you want to work for us?
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