Mostly related to experience and what would you do if, common sense stuff that you should be able to answer if you have any experience in retail or a customer facing position. Support questions are also asked but they don't weight as heavy as the customer experience questions. Almost no one gets hired direct as a Genius and you have a much better chance if someone who already works there recommends you.
Whats your name ?
Tell me about a time where you have gone above and beyond?
Have you ever been given feedback good or bad that you were not expecting? How did you handle it? What did you do to emotive if t was negative?
Tell me about yourself.
How do you manage your work life balance
What is Apple to you?
Please respond the question in Spanish. As a customer, provide some examples of what you consider an excellent customer experience when contacting support?
What is your biggest accomplishment to date?
why do you want this job
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