how did you handle a difficult customer.
Software Engineer Apple Interview Questions
2,029 software engineer apple interview questions shared by candidates
How do you approach and handle challenges? Give an example and the outcome.
When was a time that you worked in a team to accomplish a goal? What were you success and failures?
I was asked to describe things about the store, that were unrelated to products. A question may have been very open ended such as: Do you know how the genius bar works as part of our stores system?
What makes you creative?
Everything was pretty standard, if you're applying at Apple then you know what the product is.
All of the questions asked were pretty straight forward.
Tell me about a time where you were working with a Teammate and he/she lost it. How did you work things out?
After the interviews I realized I answered a question on sync with email wrong.
The chat roleplay was not something I was expecting (and I should have). I got a little flustered at first but then my instincts kind of kicked in and I just responded like I would to a customer. He stopped me after I did the introduction and began to ask probing questions to say he was sending me an email to schedule another interview. If you get the same thing just be sure to greet the customer politely and provide empathy/ownership of the problem first and then start working on the problem.
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