Store Assistant Manager Interview Questions

4,523 store assistant manager interview questions shared by candidates

give an example of a time you had to deal with a controversial situation, what was the situation, who did you involve, how did you go about it, what was the outcome, what information did you use to make a decision what if anything would you do different in the future
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Assistant Store Manager

Interviewed at Walmart

3.4
Mar 26, 2014

give an example of a time you had to deal with a controversial situation, what was the situation, who did you involve, how did you go about it, what was the outcome, what information did you use to make a decision what if anything would you do different in the future

Most questions were just situational questions....Tell me a time when? I have worked retail for many years and all my answers revolved around customer satisfaction. The store manager who interviewed me pretty much told me that my customer satisfaction answers didn't matter because I won't deal with customers as management- my goal is to train and teach employees. I have never seen a business when customer satisfaction skills are not necessary and when management doesn't deal with customer concerns/complaints.
avatar

Assistant Store Manager

Interviewed at Walmart

3.4
Nov 14, 2014

Most questions were just situational questions....Tell me a time when? I have worked retail for many years and all my answers revolved around customer satisfaction. The store manager who interviewed me pretty much told me that my customer satisfaction answers didn't matter because I won't deal with customers as management- my goal is to train and teach employees. I have never seen a business when customer satisfaction skills are not necessary and when management doesn't deal with customer concerns/complaints.

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