How did u resolve a problem situation
Store Manager Trainee Interview Questions
283 store manager trainee interview questions shared by candidates
question 0: Why Walgreens? It's an easy one, be sure to nail it. 1- Describe a time when you had to explain (the organization) policies to a difficult client who didn't want to listen 2 - Describe a time when you had to deal with a hostile client 3 - Describe a time when your team members didn't want to collaborate to do a task, what did you do and what were the results. 4 - Describe a time when you had to talk to a team member to let him/her know that you were getting customer's complaints (something like that) 5 - Describe a time when you had to work on a large project and you didn't have enough manpower, what did you do 6 - Describe a time you had a short deadline in a long process, how did you solve it. 7 - Describe the most difficult decision you had to take in your organization. 8 - Describe a time when you had to give feedback to a team member, how did you do it and what were the results. 9- Describe a time when you use competition as a motivating tool without creating rough spots among the team 10- Describe a time when you introduced changes in your job policies to get some improvement, what motivated you and what were the results.
Tell me about yourself and a couple of behavioral questions
1) Tell me about your professional and experience background 2) Why did you want to work for Walgreen? 3) How did you deal with angry customer and how did you respond? 4) I skipped #4 cuz i forgot the question 5) Dont rememeber tbh
Name a time when you had to deal with an upset customer. How did you handle the situation and what was the outcome?
What was the biggest challenge you've confronted as working for the company?
What has been my best and worst experiences in customer service?
How do you think you will impact the organization.
What customer service experience do you have?
What do you know about the company
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