Almost no behavioral-based questions; all interviews felt more like conversations.
Support Analyst Interview Questions
5,375 support analyst interview questions shared by candidates
How do you communicate with non technical stakeholders
My dishwasher is broken. Walk me through fixing it.
Have you ever given a presentation to someone not familiar with technology?
Tell us about a time you had to deal with a difficult customer.
Tell us about your experience with Windows Server.
Tell me about a time when you had to overcome a difficult situation.?
Tell me about a time when you were responsible for something innovative.
What remote support tools have you used? a) What are the drawbacks? b) What are the advantages? c) Have you used Bomgar?
What experience do you have supporting Outlook? What experience do you have with SCCM? What experience do you have with Active Directory management?
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