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Support L1 Interview Questions
753 support l1 interview questions shared by candidates
Cual era mi rol actual, cuales eran mis expectativas, cual era mi experiencia
Why would you like to work at Ergeon?
1 What would a typical day be like for you as a support consultant? 2.Toughest challenge/issue you faced and what you did to resolve the issue 3. Whats the best and worst thing about this role ? 4. Technical questions on networking 5. How would you handle issues . would you do research by yourself? if yes, How? 6. Would you be hesitant to ask for help from peers? 7. How many tickets do you resolve in a week ? 8. Would you be resistant to change in processes frequently? 9. How many products are you willing to learn ? 10. Technical competencies on Unix,DB 11. what feedback do you get from peers and managers about you ?
Briefly, tell me about yourself?
Several Aptitude tests and pattern recognition games
i was asked generally about my qualifications
about my passion for cybersecurity ?
Conte um atendimento que era caso bem crítico e seu desfecho.
As entrevistas pareceram mais um de bate-papo, como se o objetivo principal fosse avaliar se eu realmente sabia inglês o suficiente para poder atender os usuários de outros países.
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