The interview questions were related to my experience with customer service/support, systems and tools I've leveraged that were similar to the ones being used at Inshur. There were also questions regarding my leadership style and the actions I would take to ramp up a team of customer support agents.
Assessing your people management skills and situational questions
Vision of the company in next 5 years
why you want this job
They were worried about how to interact/control the requests from their one major customer.
To weigh the balls
I guess I was suprised at the business process and executive level questions I was asked. I was not aware that the intention was to have my role become part of the leadership team.
Can you multi-task?
How would you troubleshoot lack of internet if you did not have client support; would you lie to me
Describe your dream job.
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