Tell me about a time when you presented an idea and it was rejected. How did you respond to the scenario and what did you do to learn from it.
Support Manager Interview Questions
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usual IT support management questions
We discussed my experience in building support teams, managing people, clients, and SLAs. Additionally, discussed the challenges the team is facing right now and the expectations from the person for the role they are hiring for.
Why monzo and why now?
How would you explain decrease in resolution time?
Why should we hire you?
I appreciated that it was asked me what would be my ideal working style
They asked the usual questions in regards to management; have you ever fired an employee, how did you go about doing so? Asked me to list me accomplishments and challenges.
No questions were been asked.
The interview questions were easy
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