Can you work any schedule
Support Representative Interview Questions
5,767 support representative interview questions shared by candidates
Tell me a time you were faced with a difficult or frustrated customer and what did you do to handle the situation.
What was one time you gave outstanding service to a customer?
Expectations Background experience SQL Scenario-based questions
Tell me about a time you sold an upset customer.
Most of the questions centred around computers such as "Which key(s) on your keyboard would you use to look at multiple different programs/pages on your computer?"
They don't ask questions, they read you a handbook.
Tell me about a time you had a policy or rule that you disagreed with and how you handled it.
What is my highest educational attainment
They asked customer support-based questions as well as tech support questions
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