How you handle a difficult situation
Support Representative Interview Questions
5,767 support representative interview questions shared by candidates
If you feel you can't make a deadline how do you handle it?
Name 2 new gadgets you would like to see yourself own?
Name a time you had to work independently and meet an objective?
How do you handle difficult customers?
They used the STAR model to ask behavioral questions. Tell me about a time when you dealt with a difficult customer. They wanted a very specific situation, not in general how would you handle a difficult customer. Tell me about a time you went over and beyond to serve a client.
'Describe a situation where you had to deal with a very angry customer and how did you turn it around?'
What is you idea of a perfect sandwich?
Went over my resume and also asked behavioral and situational questions. The questions were relative to the role.
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