some of the iq test.
Support Representative Interview Questions
5,767 support representative interview questions shared by candidates
Described job as if it were mine, asked about my prior experience
What does amazing customer service mean to you and how can it be achieved?
We discussed my background and expectations from my future company. Also, talked about complicated cases I had in my experience. In addition, the Team Leader asked me to do a typing test and find answers/compose replies to users.
Tell me something about yourself.
Why should we hire you
there are six interview rounds in total. its not very easy neither its too difficult . Be prepared to answer anything . BE CONFIDENT enough no matter if you are actually giving a right answer or not
How would you show empathy without saying “I’m sorry”
Why should we hire you
Describe a time you turned and angry customer into a happy customer
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