They asked me to tell them about myself and what additional initiatives I had in my former roles.
Technical Account Interview Questions
18,506 technical account interview questions shared by candidates
The hiring process follows steps: First submit resume/covering Second: you will be required to do an online test that involves simeulated call centre calls, basic psychological multiple choices and a basic IQ tupe test Third: call from HR, basic experience, why do u want to work at Rogers. Fourth: Face to face. Questions: how have u dealt with difficult customers. How did you meet customers ecpectstions. What ways (ex hdmi) do you hook up a cable box to a television? How do you diagnose a non-functioning internet connection. Actially...pretty impressed with the final intetview. It was professsional and comprehensive.
Ok talk about yourself.
how to set up a network ?
Some computer related questions .
What is your level of experience with Wordpress?
Talk about a tricky situation with a client and how that was resolved
What motivates you?
About your past experience and technical questions.
Have you ever had to deliver news to a customer that they wouldn't want to hear and, if so, how?
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