Technical Support Analyst Interview Questions

33,046 technical support analyst interview questions shared by candidates

Interview questions/process: The interviews had no clue about how to interview or what questions to ask. There are standard questions you can find on google: tell me about yourself, what made you apply to this position, strengths, weakness, why do you want to work for us. Nothing technical at all- the interviewer is not a technical person; though the position I applied for is a technical position.
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Technical Lead

Interviewed at Asigra

3.4
Aug 4, 2015

Interview questions/process: The interviews had no clue about how to interview or what questions to ask. There are standard questions you can find on google: tell me about yourself, what made you apply to this position, strengths, weakness, why do you want to work for us. Nothing technical at all- the interviewer is not a technical person; though the position I applied for is a technical position.

They threaten you'll have to answer every question when you're on sales support calls. No reality check that (even if rarely) you might need to look up the question during the call and give it then or later. Oh, and all the interviews you do with product manager, CRO, etc. are worthless, since the CEO then sits on it, delays it (despite earlier interviews pleading with you to be immediately available to start) and then, behind the HR person's back, they publish the ad again -- which of course makes current candidates naturally presume that none of us are interesting enough for them to be seriously considering. They're somewhat new (but not THAT new), but that newness doesn't completely excuse their lack of professionalism. Don't let them offer you dog meat support wages for what includes coding duties. They're trying to pull a fast one.
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Technical Support

Interviewed at Trustifi

3.9
Jun 26, 2019

They threaten you'll have to answer every question when you're on sales support calls. No reality check that (even if rarely) you might need to look up the question during the call and give it then or later. Oh, and all the interviews you do with product manager, CRO, etc. are worthless, since the CEO then sits on it, delays it (despite earlier interviews pleading with you to be immediately available to start) and then, behind the HR person's back, they publish the ad again -- which of course makes current candidates naturally presume that none of us are interesting enough for them to be seriously considering. They're somewhat new (but not THAT new), but that newness doesn't completely excuse their lack of professionalism. Don't let them offer you dog meat support wages for what includes coding duties. They're trying to pull a fast one.

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