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Technical Support Engineer Interview Questions
9,845 technical support engineer interview questions shared by candidates
Basic Networking and server questions
How would you deal with an irate customer who is unhappy with the service they are getting?
very good related to my area of expertise
If someone called saying their pen was not working, how would you troubleshoot with them.
The recruiter asked me some simple technical questions related to OSPF, TCP connection establishment, FTP control and data connections, stateful versus stateless firewalls, UDP versus TCP. The hiring manager asked me about ARP with respect to switches and routers, routing of HTTP traffic etc.
describe NAT, ssl, ipsec, ospf, and route tables.
Q: If there is a latency of 2 minutes between your public interface and a server on internet then how do you fix that by changing TCP headers.
Explain the process of ping from one private network to another private network when they are connected on internet (show arp process)
Firewall is between two devices and tcp handshake thing takes place and firewall doesnot recognize ACK bit in tcp hamdshake thing. What will happen?? (Round two ques)
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