Why are you starting from scratch?
Technical Support Representative Interview Questions
33,501 technical support representative interview questions shared by candidates
The most difficult question I had to answer was about the gaps I had in my career. They wanted to make sure that I wouldn't be quitting soon.
Hiring Manager Interview: This person was very obviously reading from a script and typing notes on my responses. 1. Tell me a little about yourself. 2. What are you currently working on? 2.1 What exactly did you do on that? (Quite specific here, some follow-ups) 2.2 Tell me a technical challenge that you encountered and how you worked around it. 3. Why are you interested in Indeed? 4. Do you have any questions for me?
How would you handle a customer who called in and complained that a Technician was supposed to be at their house for 10am but never showed up?
What is the difference between a router and a firewall?
How many pianos in SF? Explain how to tie shoes over the phone. Build out a database and flow for a consultant company What do these graphs/charts mean to you?
What is a WHOIS?
What ideas do you have for how we might tackle the problem of data integrity for our 5 million plus data points for restaurants and clubs.
What is encapsulation?
How many sensors do you need and where should they be placed to detect rotation/direction of a spinning disk?
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