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Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
What's the difference between pop3 and SMTP
My school didn't focus too much on LDAP, so when they asked about LDAP I bombed those questions.
If you understand Linux and Networking, you will be just fine
What is the position you hold at your current company?
Name a time when you had to meet a goal?
Technical portion From what I can remember the guy who asked me the questions are what follows: -What are the HTTP error codes? -What is a callback and what is it in relation to API? -HTTP methods -What's a webhook? -Asked a few terminal command questions (what's grep, ls)
What do your former co-workers and friend have to say about you?
How well do you work without any supervision.
How did you resolve a situation with a customer where they were upset (or something along those lines)?
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