What contributions can you make to our company? What innovation can you bring to the workplace?
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
STAR method
How have you dealt with angry or upset customers before?
Star format, what are your goals for the next five years, Have you ever had a policy you didnt aggree with, what can you offer this co, why did you leave prior job, what happened? Have you ever had a trustworthy issue with a peer, have you ever had a deadline you could not meet
The standard interview questions like "name a time you dealt with a difficult customer and how you handled it."
Why should we hire you?
Star Format.
They were standard situational questions. Even the tech support questions were very basic. No questions about standard TCP/IP protocols, coaxial vs. fiber optic or anything else of that nature.
I bought a brand new car 1 week ago and today it's not turning on, I have a wedding in 2 hoursm what can you do to solve this issue?
What are your strengths and weakness?
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