How would I handle someone being difficult on a help desk call?
Technology Support Specialist Interview Questions
17,271 technology support specialist interview questions shared by candidates
They asked about my experience
What do you know about Horsehead?
salary
How would you go about troubleshooting an issue where a user states they cant get to any websites on their laptop.
What type of certifications/education you had in the information/systems fields and if I could work alone. Was I able to handle situations on my own and if I ran into a problem, could I figure it out or would I have to depend on another IT professional to walk me through a situation.
How long have I been working in the IT industry?
Explain about the previous project work?
Have you ever trained a new hire on a new computer setup?
Explain a time you've dealt with a user who is frustrated with their issue, and is being aggressive with you.
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