About basic understanding of Pardot and Web Technology. What is Difference between Get and Post method? What is Engagement studio? How you are prioritizing your work? Where do you see yourself after 5 years? What is difference between Patdot classic(V1) and Lightning(V2) connector? How you are approaching the problem for solutioning? Why you want to join Salesforce or Why this particular role?
Maximum questions were on Journey builder, Automation studio, Data extensions and Live scenarios on SFMC platform.
Give me an example of outstanding customer support.
what is lifecycle of crm
Questions like how to handle difficult customers who may have had to call multiple times and now are sent to you.
Tell me a time you had to teach something complex to a customer
Basic Salesforce config questions
Give me an example of troubleshooting that you are pride of solving? How would you deal with a situation that a customer reaches out to you complaining about a discrepancy of impressions between our data (DMP) and GoogleAds? What do you understand by GDPR? How would you increase the number of conversions by analysing the website and app without using digital marketing campaign techniques?
What was the most difficult situation you have handled in your tenure
Describe your roles and responsibilities in your current job.
Viewing 101 - 110 interview questions