You are looking at the help desk joint email inbox and you see five trouble tickets that are new and one is for a printer issue, one is secondary monitor issue and three are referencing Oracle database issues. Which one do you take care of first?
Tier Ii Technical Support Interview Questions
248 tier ii technical support interview questions shared by candidates
Describe eCommerce.
What's one thing that we don't know about you that you'd like to share?
your goals in live
Do you want to sell insurance?
Some simple technical questions, questions about me such as my attitude, willingness to be flexible.
How do you build legos?
hat would you do if a customer was dissatisfied because the driver was late
One of the questions that I was asked was about how my actions contributed to change within an organization.
My school didn't focus too much on LDAP, so when they asked about LDAP I bombed those questions.
Viewing 211 - 220 interview questions
See Interview Questions for Similar Jobs
Tier Iii Tech SupportTier 1 Technical SupportTier 2 Technical SupportField Technical SupportHelp Desk AssociateService Desk AssociateField Technical Support RepresentativeTechnical Support Engineer Tier IiCustomer Service Desk AssociateTech Support RepresentativeCustomer Service Support Desk TechnicianTechnical Support RepresentativeEntry Level Network AdministratorField Support TechnicianField Support RepresentativeTier Ii Customer Service RepresentativeTelecommunications SupportTier Ii Technischer Support