Q: How would you build a phone for deaf people? Q: Redesign the Starbucks app to push a new "Orders" feature
User Operations Associate Interview Questions
2,007 user operations associate interview questions shared by candidates
Your team has come up with some really out-of-the-box ideas. Your job is to research and find out if the idea is worth pursuing empirically speaking.
What have you been doing to familiarize yourself with current User Research trends? What is the process you would go through (step by step) in developing a research plan with a client through completion?
There were no technical, difficult or unexpected questions.
Can you tell me about the research you conducted in your doctoral program?
What’s your design process? What were the business challenges on a recent project you worked on? What was your approach? How did you measure success / failure? How do you relate to engineer’s technical challenges? What do you dislike about UserTesting? How would you improve it?
Basic statistic questions and quantitative and qualitative data collection techniques.
Design a design process on the go
The one engineer who interviewed me asked me to draw on his white board a game for doing taxes. The designers asked me several questions about my portfolio and my experience with topics like branding, process for a project from start to completion, problems I've had to solve with design, etc.
Can you tell me about a research you have conducted? (in English)
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