1. What is customer service? 2. What does good customer service mean to you? 3. Why do you think you'd be a good fit with our company? 4. Why do you want to work in customer service? 5. Tell me about a time you had to deal with a difficult customer, and how you handled it. 6. What would you do if you did not know how to help a customer? 7.Tell me about your previous customer service experience. 8. What is bpo sector. 9. Why you want to join bpo. 10. How to deal with customers
Can you explain your proficiency in using [specific software or tools relevant to the job]? How comfortable are you with data entry and handling computer-based tasks?
introduce your self , describe your self in 3 words
Have you handled microsoft applications in your previous job .
Tell me about yourself? Tell your skill & hobbies? Why are you join Infosys?
how many branches it has?
about my educational background. about my college about my projects and my keen to join the company.
self introduction
Tell me about yourself They will give a topic u should speak about it for 2 min
They asked about self introduction
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