Is ASML a good company to work for as a Customer Service Engineer?

Customer Service Engineer professionals working at ASML have rated their employer with 3.6 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of ASML employees being 4.0 out of 5 stars. Search open Customer Service Engineer Jobs at ASML now and start preparing for your job interview by browsing frequently asked Customer Service Engineer interview questions at ASML .

Does ASML pay Customer Service Engineer employees well?

Customer Service Engineer professionals rate their compensation and benefits at ASML with 3.3 out of 5 stars based on 25 anonymously submitted employee reviews. This is 21.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Engineer salaries at ASML.

What are the top reviewed jobs at ASML?

Design Engineer (177) , Software Engineer (169) , Engineer (121) , Intern (111) , Mechanical Design Engineer (69) , Mechanical Engineer (63) , Customer Support Engineer (62) , Project Manager (61) , Senior Software Engineer (55) , Internship (54) , Production Engineer (52) , Project Lead (46) , Field Service Engineer (42) , Senior Design Engineer (41) , Technical Support Engineer (40)

What are the pros of working at ASML according to real employee reviews?

"Good work life balance and moral" ((in 230 reviews)); "a company that thinks about the employers 2 days remote work per week 40days holiday good salary" ((in 208 reviews)); "1. Can learn semiconductor overall environment and technologies 2. Powerful position in the market 3. Good benefit" ((in 196 reviews)); "You might end up in a very challenging assignment with competent and nice people around you." ((in 188 reviews)); "minded and good culture" ((in 134 reviews))

What are the cons of working at ASML according to real employee reviews?

"Bad management on people.Bad management on people.Bad management on people." ((in 126 reviews)); "Some of the managers have been ... not great" ((in 61 reviews)); "They are saying there is no training just learn on the job." ((in 22 reviews)); "Poor management and leadership." ((in 20 reviews)); "Long hours and weekend work occasionally" ((in 18 reviews))

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ASML

ASML Customer Service Engineer reviews

3.6

54% would recommend to a friend

(25 total reviews)

Christophe Fouquet

100% approve of CEO

24% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.4

Culture & values

3.3

Compensation and benefits

2.9

Senior management

Customer Service Engineer employees have rated ASML with 3.6 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service Engineer professionals have a good working experience there. ASML is rated in line with the average (within 1 standard deviation) by Customer Service Engineer professionals compared to other employers within the Industrie industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

25 reviews

3.0

Oct 14, 2024

ASML

Customer service engineer

Recommend

CEO approval

Business Outlook

Pros

Leading tech in the industry.

Cons

Big company with lots of bureaucracy

4.0

Sep 2, 2024

Lots to Like for Sure. Some issues as well....

Customer service engineer

Recommend

CEO approval

Business Outlook

Pros

* cutting edge technology * global travel * very high quality offices and colleagues imo

Cons

* Due to machines being delayed all over the country there is not proper amount of work for each role. Redundancy. * Excessive 'evaluations'. Management forced to go through these ridiculous personnel evaluations that make u feel like constantly scrutinized. * Pay is not great. If you just go by base salary you can beat it at most similar jobs * Overall not great time in EUV sales. Lots of delays, and tough to get a read on market outlook. Creates instability in ability for one to plan future and life issues.

5.0

Nov 20, 2023

Great Place to work, lots of PTO and lots of opportunity to travel and make money

Customer service engineer

Recommend

CEO approval

Business Outlook

Pros

ASML is a giant company with many people moving around. There are always opportunities to grow and change directions. Lot of opportunity for overtime and extra shifts

Cons

As you progress up the management ladder you begin to sacrifice more and more time and energy for slightly less pay. This job is great for starting a career and about 3 years after that to use the skills you learned and take them elsewhere.

Viewing 1 - 3 of 25 Reviews

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ASML Customer Service Engineer reviews

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ASML

Lots to Like for Sure. Some issues as well....

Great Place to work, lots of PTO and lots of opportunity to travel and make money

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