Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 188 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 157 reviews)); "Benefit and work life balance is good" ((in 142 reviews)); "Good pay even at entry level for the customer service" ((in 91 reviews)); "Great team and atmosphere in the team" ((in 71 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 11 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,900 total reviews)

Omri Morgenshtern

76% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the IT industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 14, 2026

Great learning environment, but limited career growth

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Great learning, amazing colleague. Perfect place if you want to be surrounded by smart people who value personal life (work-life balance)

Cons

Low career progress, minimal to no chance of salary increments once got in. Promotion is also rare; they require a lot from you to be considered a promotion.

3.0

Jun 10, 2026

Technical challenges and good colleagues, but management lacks consistency

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good Technical Challenges and Colleagues

Cons

Inconsistent Management and mostly lacks people skill

3.0

Jun 9, 2026

Inconsistent management hinders growth despite good pay

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits and learning

Cons

Management is all over the place. No real growth.

Viewing 1 - 3 of 2,900 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Partnership Support Specialist (Rocket Travel by Agoda)

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Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great learning environment, but limited career growth

Technical challenges and good colleagues, but management lacks consistency

Inconsistent management hinders growth despite good pay

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