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Amazon Web Services

Part of Amazon

Amazon Web Services Customer Service Representative CSR reviews

3.7

40% would recommend to a friend

(11 total reviews)

Matt Garman

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.6

Work/Life balance

3.3

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11 reviews

1.0

Jan 20, 2026

It’s a job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great place to get your start

Cons

Outsourcing jobs to other countries

4.0

Oct 3, 2025

Nn

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work place environment at the location

Cons

Bad cafeteria not muchto explore

4.0

Jun 11, 2025

Insane training

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good team supervisors and advisors. Good work environment from colleagues and trainers.

Cons

Extremely demanding training for seasonal workers.

Viewing 1 - 3 of 11 Reviews

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Amazon Web Services reviews Amazon Web Services Customer Service Representative (CSR) reviews