Amdocs reviews

3.7

68% would recommend to a friend

(13,146 total reviews)

Shimie Hortig

59% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the IT industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Aug 31, 2016

Escalating decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexibility to work from home in some areas.

Cons

No work life balance; limited opportunity for career progression; below market wages; raises consistently below cost of living; bonuses provided based on cliques rather than performance; executives are short term profit focused to detriment of long term strategy; North American executives don't appear to be given any real decision making authority by corporate leadership in Israel; inability to provide superior customer satisfaction due to widespread insufficient staffing.

1.0
Jan 2, 2016

Not Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, other than a paycheck and benefits.

Cons

No support from upper management. Poor ethics from leadership, no leading by example. No work/life balance even though the company tells their employees it's a top priority. Repeated offshoring of North American employees jobs, and no attempt from management to hide that is their focus. Promises of finding work for their "valued" employees do not manifest. They continue to move onshore jobs offshore, or they pile the work on to an already overburdened onshore employee...see no work/life balance.

3.0
Dec 2, 2025

Work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance , unlimited vacation

Cons

Slow promotions Legacy systems Low salary hikes Heavy workload On-call pressure

Viewing 1 - 3 of 13,146 Reviews

Glassdoor has 14,250 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.