Conduent Customer Service Representative CSR reviews

Poor training. If you are not African American...just don't apply. Terrible managers and trainers. Most of the managers can barely read.

They say it's 3 weeks of training, but it's actually 1 week of poor training before they throw you on the phone with a website to use to figure out what you're doing and talk about your calls briefly at the end of the day. I was there just under a year and had 3 different supervisors and 3 different Team Leads, one supervisor never even responded to messages / questions.