Customertimes reviews

4.1

76% would recommend to a friend

(330 total reviews)

Dmitry Sidney

84% approve of CEO

64% positive business outlook

Customertimes has an employee rating of 4.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customertimes employee rating is in line with the average (within 1 standard deviation) for employers within the IT industry (3.9 stars).

Reviews by job title

330 reviews
5.0
Jun 18, 2026

Great first months in the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything is really nice, management is great, people are very open to help

Cons

I wish there were more activities to meet more collegues ( because it is a remote company )

avatar
Customertimes Response
6d
Thank you for your feedback! We're delighted to hear that your first months have been positive and that you've felt supported by both your colleagues and management. We also appreciate your note on activities to connect with colleagues. Welcome aboard, and we wish you continued success at Customertimes!
5.0
Jun 17, 2026

Good people, poor decisions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong team of talented and knowledgeable professionals. Opportunity to work with experienced colleagues and learn from subject matter experts. Exposure to a variety of projects and challenges.

Cons

People are often viewed as resources that can be replaced rather than as valuable contributors to the company's success. Employee well-being and long-term retention do not always appear to be priorities. During periods of organizational change, employees frequently bear the consequences of management decisions. There is a perception that personal relationships and internal connections carry significant weight in decision-making and career opportunities.

avatar
Customertimes Response
6d
Thank you for sharing your experience at Customertimes! We appreciate your recognition of our talented teams, collaborative environment, and the opportunities to learn from experienced colleagues. We also value your perspective on organizational processes, employee experience, and career development. This kind of feedback gives us a clearer picture of how things are experienced day to day, and we appreciate you sharing it openly. Thank you again for your honesty and for being part of Customertimes.
5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, friendly atmosphere, everything as agreed and discussed.

Cons

Promotion could take a while

avatar
Customertimes Response
3w
Thank you for your feedback! Your warm words about the team and atmosphere mean a lot! We also appreciate you sharing your thoughts on promotions — it helps us identify areas for improvement. Wishing you all the best in your next career chapter!
Viewing 1 - 3 of 330 Reviews

Glassdoor has 387 Customertimes reviews submitted anonymously by Customertimes employees. Read employee reviews and ratings on Glassdoor to decide if Customertimes is right for you.